Supporting victims beyond refunds

The surge in scams, phishing attacks and digital fraud is raising serious liability questions. So who should be doing more? In this live recording from this year’s FT Global Banking Summit, Michela poses that question to executives from Citi, KPMG and Open Banking Excellence.  

The conversation was recorded on December 2, 2025.

The FT does not use generative AI to voice its podcasts.

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For further reading:

We have to be able to hold tech platforms accountable for fraud 

The rise of deepfake scams — and how not to fall for one

At Singapore’s anti-fraud convention, even the experts get scammed

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Michela Tindera is on X (@mtindera07) and Bluesky (@mtindera.ft.com), or follow her on LinkedIn for updates about the show and more.

Read a transcript of this episode on FT.com

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