E, i do believe it's a lot like the making vision stick, in that these things reinforce themselves. So you have aggressive listening, which prompts discussion, which then prompts the challenge of ocarging to do anything with this. And as they're more willing to speak, you get better informed decisions. It's easier for you to assign responsibilities more effectively. You understand where you need to empower people more completely.
Leaders who don’t listen will eventually be surrounded by people who have nothing to say. Back in 2015, Frank Blake and I discussed how to create an environment for honest feedback. In 2022, this is more important than ever.
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