AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Cultivating Quality Culture
This chapter explores the significance of quality in organizational culture and the methods for instilling company values among employees. It emphasizes storytelling, mentorship, and personal leadership as tools to foster relationships, develop skills, and transform workplace behavior. The speaker shares their journey from Costco to consulting, highlighting the importance of loyalty, compassion, and meaningful connections in enhancing employee engagement.