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Yelp CEO Jeremy Stoppelman welcomes you to Team Antitrust
The Vergecast
Navigating the Online Review Landscape
This chapter explores the decline in quality of Google search results and its monopolistic impact on competition, particularly for startups. It highlights Yelp's role in the local business ecosystem, detailing the tensions between consumer trust and business owner expectations amidst strict review guidelines. Additionally, the discussion addresses challenges in content moderation and managing online reviews, particularly in the face of review bombing and the need for authentic user expression.
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