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Dr. David Song: Leveling Up Active Listening

PRS Global Open Deep Cuts

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Transforming Clinic Design for Patient-Centered Care

This chapter explores innovative strategies for redesigning clinic spaces to enhance patient experiences, particularly for cancer patients. Emphasizing active listening and collaboration, the speaker discusses how specific layout changes and data-driven decisions can streamline operations and improve care. The chapter also addresses the evolution of surgical practices, advocating for efficient outpatient procedures and interdisciplinary cooperation to enhance surgical outcomes.

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