LEVELS – A Whole New Level cover image

#29 – Mental models and heuristics – shortcuts to be more productive (Sam Corcos & Ben Grynol)

LEVELS – A Whole New Level

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Amazon Is a Customer Focused Company

One of the most important things that amazon focuses on as being customer focused and not competitor focused. We spend so little time looking at what competitors are doing, because it really isn't relevant to us. If you're you're focuse on your customers, you will be the market leader. And that's really where the attention needs to be.

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