15min chapter

The AI in Business Podcast cover image

Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact

The AI in Business Podcast

CHAPTER

Redefining Human-Machine Roles

The chapter challenges traditional beliefs about human superiority in empathy and creativity, showcasing studies where machine responses are preferred. It emphasizes the importance of analyzing tasks, workforce planning, and continuous training to adapt to the evolving AI landscape. Highlighting the value of human abilities like critical thinking, the chapter explores the need to develop skills that complement AI's strengths.

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