Over 75 % of airline accidents happened the first time a crew is flying togetherno. The worst thing that can happen if you're in a bureaucracy is that the bureaucracy gets really, really good. You don't want bureaucracies run by marine corgays.
In a special live taping at the 92nd Street Y in New York, Malcolm talks with WorkLife’s Adam Grant about how to avoid doing highly undesirable tasks, what makes an idea interesting, and why Malcolm thinks we shouldn't root for the underdog.
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