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Claire Hughes Johnson on being a “learning organism” during Stripe’s growth, and more scaling advice for leaders

In Depth

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How to Be a Successful Reference Checker

A lot of our mistakes in life are because we haven't set expectations or we've made assumptions. I did not tell the person I was doing the reference call with enough about what success looks like in the role. Do you always backload it or are you doing references along the way? There's a very, especially in Silicon Valley, there's a very hot back channel set of behaviors.

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