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Pigeon et al 📚

Healthtech Pigeon

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Empathy AI in Healthcare: Limitations and Potential

The chapter explores the concept of empathy AI in healthcare consultations, highlighting the limitations of AI in replicating true emotional connection and understanding. It discusses the role of empathy in building patient rapport, trust, and accurate medical histories, emphasizing the importance of human empathy in healthcare interactions. The dialogue also delves into the potential for AI to assist in clinical practice by flagging missed information and nudging clinicians towards better practices while acknowledging its limitations in displaying cognitive empathy.

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