Challenges with Call Centers and Customizing Privacy Notices

Ito Onojeghuo works with a number of global establishments as an independent Data Protection Consultant, Group Data Protection Officer, and EU Representative. She is also the CEO at ALLNETLAW, which is a leading UK-based IAPP Training Partner. Besides holding an LL.M in Internet law and policy, Ito is a Fellow of Information Privacy (FIP), a Certified Information Privacy Professional, and an Independent Conformity Assessment Advisor for the UK Age Check Certification Scheme (ACCS).

With Ito we have addressed a very important topic sitting at the heart of data protection or privacy compliance for every business: Effective Privacy Notices (or “Privacy Policies”). 

References:

• ALLNETLAW, an IAPP Training Partner
• Ito Onojeghuo on LinkedIn
• Spotify’s recent fine (Sweden) concerning an insufficient privacy notice (in direct connection with the Transparency Principle)
• Criteo’s recent fine (France), partly based on an insufficient privacy notice (breaching articles 12, 13 GDPR)