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PLG False Starts with Kyle Poyar (Openview)

ProductLed Podcast

CHAPTER

The Importance of Self-Service in the Sales Process

It takes time for folks to really fully see this play out. And I think that in the meantime, like that transition period is sort of the most painful process. So if you have a self-service first mindset, then you can think about the sales process as actually being incrementally better. Then you're able to really understand both what your kind of natural rate of growth is if you work to proactively invest in sales and marketing.

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