You've Got to Try This. That's the Secret Pathway to Scale

3min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

Start-ups need to be able to grow at ex antial rates. You can't like, trick people in like loving your brandd you just have to win that over. Aubrey pagano is co founder of bow and drape which lets customers personalize the design and fit of any piece of clothing. Spanks has been the name and undergarments since is launched in two thousand sarah blakeley was shipping packages from her home in Atlanta.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode at https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.