2min chapter

WorkLife with Adam Grant cover image

How to Rethink a Bad Decision

WorkLife with Adam Grant

CHAPTER

Using Process Accountability to Avoid Escalation

Barry staw and his colleagues have discovered a work around. Long before you know the outcome of a decision, you can create metrics to evaluate the quality of your decision process. The important thing with this is setting your targets and your bench marks. A kill signal was a mechanism for keeping ourselves honest. So at the beginning of the project, we tried to think like what could we see that would tell us, all right, this just isn't going to work.

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