The Power of Reframing and Finding the Positive Perspective

Cathy Pearl has deep roots in conversational design, as the UX Lead on Google Bard and author of Designing Voice User Interfaces (O'Reilly). She joins Robb and Josh for a conversation that explores the changing nature of voice interfaces and the deepening role of experience design. The trio also discusses the ways that conversational AI transcends productivity, potentially improving the quality of our lives in much deeper ways.