The Empathy Reversal

The key with the empathetic reversing is two things. One is asking a question after they've asked a question, but doing it in a respectful way. The other part is the empathy side, your empathetic goal is to really get to know and understand that other person. And before we move on to the higher authority close, can you give an example of an empathetic reversal? Maybe that you've used or used with a client.