The Challenge of User Centered Interaction Design

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I don't see a lot of difference. There are, I mean, there's a few things I change. But yeah, it's still a real thing. What the users want is not that you change the controls from a, from a menu or to a direct manipulation. They want you to change the entire model to be more consistent with the way they work. So if you're doing back-to-back stuff in your office and then going out into the field for some research on how people use their products, what do you really learn? You have to study and learn. And this does not mean synthesizing a bunch of stuff in the lab and then using users as guinea

Alan Cooper teaches us what it means to be a good ancestor. He enlightens us to why it’s so hard to build good software. He reveals how money trumps good UX and ethics far too often. He explains why UX is not about finding the best location for a hamburger menu, but about solving the big problems that exist for the user and the business. He also inspires us to consider (and potentially redirect) the footprints we’re leaving now, for the generations to come.

There’s no such thing as UX Design? (8:13)
Why do you put so much emphasis on Interaction Design? (24:41)
How important are design patterns? (31:35)
How do you build a product you can’t prove is valuable yet? (45:58)
Why are there so many bad products in the world? (50:50)

Check out the detailed show notes including the transcript and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/053-1

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