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The Challenge of User Centered Interaction Design
I don't see a lot of difference. There are, I mean, there's a few things I change. But yeah, it's still a real thing. What the users want is not that you change the controls from a, from a menu or to a direct manipulation. They want you to change the entire model to be more consistent with the way they work. So if you're doing back-to-back stuff in your office and then going out into the field for some research on how people use their products, what do you really learn? You have to study and learn. And this does not mean synthesizing a bunch of stuff in the lab and then using users as guinea