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How to Reconcile Pressure From Your Team to Adopt a New Call Tool Initiative
Bayless: I think too often we go to, I'm on the hook to make sure it's adopted. And use the CRM example, right? It's not that we're adopted, it's that we're getting those insights and you can get those insights without necessarily being fully adopted or not being as dictatorial about how to adopt. That's just the wrong thing to be focused on in my opinion. The key is really honing in on the why, why you're implementing something," he says.