Motivational Interviewing - The Art of Influential Listening

Mental interviewing requires a genuine desire to help people reach their goals. Motivational interviewing pioneers Milla and Roelnuck have long warned that the technique shouldn't be used manipulatively. Psychologists have found that when people detect an attempt at influence, they have sophisticated defense mechanisms. The moment people feel that we are trying to persuade them, our behavior takes on a different meaning. A straightforward question is seen as a political tactic. A reflective listening statement comes across as a prosecutor's maneuvering. An affirmation of their ability to change sounds like a preacher's proselytizing. If your goals don’t seem to be aligned, how do you help people change their own minds