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The Coaching Habit with Michael Bungay Stanier
A Productive Conversation
How to Deal With Resistance to Thoughtless Responses
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Michael Wolraich: Body language plays a lot of, you know, especially when you're working with in person or if you're doing virtually where you can see them. He says people are resistant to thoughtful answers; they're not open to it. How does a leader or manager deal with that? "I do kind of, I do try to persist," he says. 'That's the behavior change I'm trying to promote"
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