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Customer Success | Scaling Your Startup S2E9 with Statusphere’s Kristen Wiley & Techmate’s Nicole Beals | E1229
This Week in Startups
The One Voiced Approach to Customer Success
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Nical: We've been really trying to standardize all our answers. I think the one voiced thing is definitely something a that we've tried to refine. Every single person in the company is a customer success person. And so understanding, you know, how you're touching the customer, and how you're and how everybody's working together,. That's always a challengeind and hopefully one that we just never stop thinking about.
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