
Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Nurturing Future Leaders through Customer Support
This chapter explores the rotational customer service program's role in developing versatile leaders within a company, emphasizing the retention and nurturing of talented employees. It highlights success stories and strategies for leveraging customer support roles to enhance long-term career growth and cross-departmental collaboration.
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