Vision: navigation, affordability, and better care

How do you scale generative AI in healthcare without sacrificing trust, transparency, or governance? In this podcast hosted by Mphasis Vice President of Products Chenny Solaiyappan, Cognizant Senior Director Elliot Papadakis shares how Cognizant is building and operationalizing an AI gateway that sits at the center of its responsible AI strategy. Elliot discusses embedding generative AI into payer workflows, designing human-in-the-loop guardrails, and using AI orchestration to unlock productivity gains across complex healthcare systems while keeping accountability and patient impact front and center.