The Invisible Impact of AI in Workplace Technology

Unsurprisingly, artificial intelligence once again topped the results of Donald Taylor’s Global Sentiment Survey. Almost every other option on the survey lost vote-share this year, with the exception of the ‘value trio’. So, what do these findings tell us about the state of L&D, and how the profession is evolving? 

In this week’s episode of The Mindtools L&D Podcast, Don joined Ross D and Ross G for our annual breakdown of the survey’s results. We discuss: 

• what the Global Sentiment Survey is (and what it isn’t); 

• AI's unprecedented dominance of the survey, and the conclusions we can draw from this; 

• the return of the ‘value trio’; 

• the extent to which L&D’s perceived challenges align with perceived ‘hot’ topics. 

To read the full Global Sentiment Survey 2025 report, head to Don’s website. 

In ‘What I Learned This Week’, Ross G recommended the 'Tab limit’ extension for Google Chrome. 

Ross D referenced Jared Cooney Horvath’s video ‘CheatGPT | A textbook case of bad research’. 

And Don mentioned the paper ‘A systematic literature review of artificial intelligence (AI) in coaching: insights for future research and product development’, from The Journal of Work-Applied Management. 

For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   

Connect with our speakers    

If you'd like to share your thoughts on this episode, connect with us on LinkedIn: 

• Ross Dickie 

• Ross Garner 

• Donald Taylor