How Do Different Customer Segments Perceive Value?

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The value created by youtube to me, but also the power that youtube as a business has for me as a specific customer is totally dependent on my use case of it. Think about an amazon seller and how does he optimize his economic value from a platform. E's more likely for you to have a buyer who values this watch much more than others. So you have to understand what's the equation going on in your customer's mind very carefully. And that determines the equilibrium of competition.

We sit down once again with one of the world’s very best strategy thinkers, 7 Powers author Hamilton Helmer — this time joined by his impressive Strategy Capital colleague Chenyi Shi — to discuss platform businesses, and how the Power framework applies to them. If you’re building, investing in, or just curious about the dynamics of platforms, this episode is a must-listen. We owe a huge thanks to Hamilton and Chenyi for sharing their work-in-progress insights on this very special category of companies. Tune in!

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