6min chapter

Delivering Value with Andrew Capland cover image

Overcoming challenges, setbacks, and fear of failure with Ben Williams

Delivering Value with Andrew Capland

CHAPTER

How to Give Great Feedback

Sally Kohn: Before you can give great feedback, you have to improve the way that you receive it. She says she's made a lot of mistakes over the years but those are the things that have taught her the most. "I was gutted when I heard this feedback immediately in the moment," Kohn says about receiving performance reviews. But trust is key and how you initially react to feedback will dictate your openness for others' feedback next time.

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