How to Deal With Customer No Service

According to the American customer satisfaction index, it's actually getting worse. Wall Street Journal reports that three quarters of Americans have experienced a problem in the last year. A generation ago, a third of people in a year would say they had a customer no service problem.

Transcript

Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!

Get the app