[Un]Churned – The No. 1 Podcast for Customer Retention cover image

How to Transform Customer Experience at Scale ft. Jeffrey Bussgang & Teresa Anania | Ep. 145

[Un]Churned – The No. 1 Podcast for Customer Retention

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Intro

This chapter explores the role of AI in enhancing customer support efficiency and quality. It discusses concerns over labor displacement and shares insights from industry leaders on successfully integrating AI technologies.

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