Introduction

💬 We are excited to present this training session for basketball officials to help elevate your overall level of communication both on and off the court. In this episode, we cover being ready for "showtime" a term used to mentally prepare for the task at hand, how to generate voluntary compliance, and overcoming adversarial relationships.  We also do a deep dive into the art of paraphrasing, how to create empathy, and how to respectfully interrupt someone.⁣ ⁣ 🏀 These are all invaluable skills to possess as a human and will translate directly onto the basketball court for referees.  This session also provides state of the art techniques on how to handle verbal abuse by deflecting, redirecting, and avoiding our natural reaction of confrontation.  We list the things never to say and discuss ways for dealing with difficult people.  ⁣ ⁣ 📈 We know you'll find tremendous value from this episode and please share it with a fellow official who's looking to improve as a tactile communicator.⁣ ⁣ For part 2 of this 3-hour session, please join our community on patreon.com/crownrefs⁣ #servethegame