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Scaling BERT and GPT for Financial Services with Jennifer Glore - #561
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Using Nl P in a Call Center?
For different industries and different use cases, there are going to be what we call sort of custom corpuises, or industry specific data sets that are important. And so that would be step one. Let's do some fine tuning on this large nl p model, then let's gauge accuracy and how did that improve things? We can do sentiment analysis, we can do text generation. There's other down stream tasks that we can use to evaluate that and to see are we making progress. At some point you get to a, this is a great level of accuracy. I think we can do something with it. And then you would start to, oklet's transition that into adding it
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