How to Handle a Late Guest

Hospitality is learning when to say no and just protecting that whole the whole piece around it so yes. I think you're right like now on moving forward I actually just tell everybody straight up we don't do luggage drop off, but then if the day of we happen to make it work I'll let them in. That my honestly be one of the most important things I think ever said on this podcast like I might like crown you with something because that's I think people think hospitality means yes yes.