
How to Deal with Difficult People with Dr. Mark Goulston
Hardcore Soft Skills Podcast
00:00
Tips for Crossing Departments, Generations, and Cultures
"Focus on the future that nobody has messed up yet, rather than focusing on something that's happened and people react," he says. "If going forward, you can tell me what people of my generation, people of my race,. people of my gender, people of our culture should do consistently ... I'll do my best to do that."
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