Balancing Humor and Performance in Teams

Alan D'Souza is the Director of Analytics at Credit Karma, and formerly led teams at Lending Club and Upgrade Inc. 

Known for fostering a culture of fun, hard work, and results, Alan's direct reports recall his empathetic and direct feedback style, along with his ability to inspire and motivate with humor. 

In this episode, Annie Riley, founder of Fort Light sits down with Alan to discuss his transition from startups to larger organizations, the distinction between managing small and large teams, and how he channels humor appropriately in different work contexts. He also shares his views on encouraging experimentation and innovation, the importance of transparency and radical accountability, and the necessity of maintaining a collaborative and engaging work environment to achieve team success.

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