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Air Traffic Control: Challenges and Crises
This chapter explores a recent plane and helicopter crash in Washington, focusing on the staffing levels at the air traffic control tower during the incident. It discusses historical staffing challenges faced by the FAA, including the significant 1981 strike and the resulting staffing crisis, which has led to a current shortage of about 3,500 controllers. The chapter also examines the psychological burden on controllers involved in emergencies and the ongoing investigations into the crash.