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The Profitable Path: Unleashing Business Brilliance with Marcus Lemonis

Business Lunch

00:00

How to Overcome Negative Net Promoter Scores

"Net promoter scores in the business are a good guide, but they're not the Bible. And you can't overreact," he says. "You can't know them if you don't show a little bit of yourself at the same time" He adds: "My sole obligation is to shepherd every single person to something better than when they came"

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