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Was It Before Blackberry Came Out?
I want to go into that idea of like being able to see something that doesn't exist yet. I think it's hard to pinpoint an exact moment because there's a paradox in creating a new business model or just creation generally. You have to have enough arrogance to say Something is wrong with the world and I and I alone can fix it and make it better. But you also have to be able to say my customers like or don't like this thing and I was wrong about it.