Sally Hoggs head: Be more of who you are. I'd rather be hated for who I am than loved for who I'm not. The thing is, having a tool sets that you can teach people how to use new tools is really important. You can't teach people to be nice - it's really difficult. Steve Jobs used to say, I'd prefer to have a hole in me than an asshole and basically, what the heck does that mean?

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