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Fixable: Kelli - “How do I deal with a communication breakdown?"

TED Health

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How to Foster Communication in a Complicated System

Francis: "I would say that part of the communication is transparency. So why are we doing it? And I think if the patient's new, why, if you knew why" Kelly: "There were moments of light and truth and beauty in some of the relationships between doctors and nurses in this system" Francis: "It'll be stunned if hierarchy is part of our solution."

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