UX Podcast cover image

#171 Surviving UX with Eric Reiss

UX Podcast

00:00

The Importance of Understanding the Customer Journey

User experience is the some impression left after a series of interactions. And there are interactions that you can control in some way, says Arkeino's chief design officer. "You need to examine the journey between these different touch points or interactions," he adds.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app