The Risk of Phishing and Smishing on Airlines

"It's a really interesting mechanism in the airline industry that doesn't seem to have been abused too much up until now, but it's starting to become a real problem," he says. "A lot of people just don't understand how when you buy a ticket, like how that whole process works and this is an exploitation of that." He adds: "The fundamental issue that you're talking about is the display from British airlines isn't clear enough"