AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Knowledge Management Trends - What Are the Implications?
The user experience theme that people most want to deliver for their internal customers in knowledge management is in the flow. There's a huge upside to giving people data about you, but there's also this trust issue and the nefarious side of it. As an end user, you can see this as a feature or a bug. Companies are going to have to be more transparent about the data profiles they're putting together about employees who has access to that data.