3min chapter

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Why “Hipster Antitrust” Matters for Knowledge Management

APQC Podcasts

CHAPTER

Knowledge Management Trends - What Are the Implications?

The user experience theme that people most want to deliver for their internal customers in knowledge management is in the flow. There's a huge upside to giving people data about you, but there's also this trust issue and the nefarious side of it. As an end user, you can see this as a feature or a bug. Companies are going to have to be more transparent about the data profiles they're putting together about employees who has access to that data.

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