
Finding The Perfect Interlock Between Ops And PMO (with Alyson Caffrey from Operations Agency)
The Digital Project Manager
00:00
How to Communicate With an Ops Team and Project Manager
"I feel like data is going to be this like steal, the sort of steal," she says. "It's kind of hard to make that decision to be objective when what we're dealing with is people." She looks at rules of engagement, how often they're updating the project and SOPs for team members. The next thing is what have you communicated truthfully? And if all three are bad, it usually means that one of the three is off or something else has gone wrong.
Transcript
Play full episode