What's Next! with Tiffani Bova cover image

RELOAD: Are You Asking the Right Questions with Hal Gregersen

What's Next! with Tiffani Bova

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The Human-Tech Engagement Revolution in Retail

This chapter examines how ASOS and Zappos are utilizing artificial intelligence to improve customer interactions and create deeper connections. It also highlights their dedication to community development and the importance of a question-driven approach in fostering engagement.

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