14min chapter

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#266 Henry Ford's Autobiography

Founders

CHAPTER

The Value of Service and Customer Obsession

The chapter emphasizes the importance of serving customers and focusing on efficiency and productivity in business. It draws parallels between Henry Ford's customer-centric approach and Jeff Bezos's philosophy of providing high-quality products at affordable prices. Additionally, it highlights the belief that success in business comes from serving people and not just pursuing profits.

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