How to Say No to Someone You Don't Know

"I don't know that the thing is an apology so much as, let's let bygones be back," she says. "It's like I have with certain people- What percentage of people don't want to hear an apology from someone? But I'm saying, I don't even know that my thing isn't apology necessarily with the specific thing I'm saying." She asks: Is it people who have wronged you, or people that you have wronged? Like both. It's just like a mixed bag of the- Whoever pops up, it could be anything.