Master's a Scale - The 100th Episode

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Jenifer lopez, head of the innovation lab at capital one. She's telling us what she learned when she mapped the journeys of online shoppers like the one who bought 17 pairs of shoes. What else do jenifer and her team learn from the approach they call journey mapping? We'll find out later in the show.

What’s harder about entrepreneurship than most people realize? How do you overcome your own doubts? Can you really trust your team? In this special episode, Reid Hoffman and Masters of Scale executive producer June Cohen gather five of their favorite guests – Brian Chesky, Tyra Banks, Angela Ahrendts, Sallie Krawcheck, and Franklin Leonard — for a raw, honest, open dialogue filled with nonstop insights on those questions and many more. Sharing personal confessions and in-the-trenches stories, Reid’s guests provide unforgettable lessons from their leadership journeys. In commemoration of Reid’s 100th episode.

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