366: ‘Measure Seven Times, Cut Once’, With Glenn Fleishman
The Talk Show With John Gruber
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Southwest Airlines, I'm Not Aphobic About Airplane Crash
Southwest has no interline agreements. And something like this happens and they're like, and they're telling these poor customers. There's a six hour line to talk to somebody at the desk. They've told everyone is asked, we're going to pay you back. So it doesn't help when you had to spend 48 hours in airport and miss Christmas. The money doesn't help. But you're not going to be monitored.
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