21min chapter

Decoder with Nilay Patel cover image

NBCU's streaming chief isn't worried about you canceling cable

Decoder with Nilay Patel

CHAPTER

Navigating the Streaming Landscape

This chapter explores the strategic decisions behind managing a subscription-based streaming service, emphasizing the balance between user acquisition, retention, and engagement. It highlights the complexities of content licensing, significant investments in programming, and the impact of major sports events on subscriber retention. The discussion reflects on the importance of delivering high-quality viewing experiences while navigating modern consumer demands and expectations.

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