A New Autonomous AI Agent, Business Process Management in ERP Implementations, Why Business Process Standardization Fails in ERP Projects
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
Navigating ERP Transition Challenges
This chapter explores the critical role of training and support as organizations transition to new systems, emphasizing the need for employee confidence in the new software. It discusses the involvement of global process owners and subject matter experts in optimizing business processes while addressing the tension between established processes and necessary standardizations. Additionally, the chapter highlights the importance of creativity and flexibility in navigating ERP implementations in the face of emerging technologies like AI and automation.
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