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Legacy of Resilience: The Old Dominion Story
This chapter explores the rich history of Old Dominion, a trucking company founded during the Great Depression, emphasizing its resilience through economic challenges and leadership changes. It highlights the importance of family values and long-term thinking in sustaining the business, especially in the competitive trucking industry. By contrasting family-owned firms with those led by hired executives, the chapter illustrates how the commitment to quality service and employee morale drives success and stability.